We believe that great style begins with great conversation. At sunflowergal, we do not see our customers as names on an order list — we see you as part of our extended community, and we genuinely want to hear from you.

Whether you have a question about sizing, need styling advice, want to share how a piece has found its way into your wardrobe, or simply wish to say hello — our team is here, ready to listen, and always happy to help.

We know that shopping online can sometimes feel impersonal. That is why we make it our mission to bring warmth, clarity, and a human touch to every interaction. When you reach out to us, you will never get a robotic reply. You will get a real person who cares about your experience as much as you do.

How to Reach Us

📧 Email For general inquiries, order support, styling questions, or just to say hello: service@sunflowergal.com

For wholesale, collaborations, or press inquiries: service@sunflowergal.com

We aim to respond to every email within 24 hours (Monday–Friday), and often much sooner. Your time matters to us, and we never keep you waiting longer than necessary.

💬 Live Chat Prefer an instant reply? Our live chat is available during business hours right here on our website. Simply click the chat icon in the corner of your screen, and we will be with you in moments — ready to assist with anything you need.

📱 Social Media We love connecting with our community beyond the shopping cart. Follow us for daily style inspiration, behind-the-scenes glimpses, sneak peeks of upcoming collections, and a little peek into the life behind sunflowergal.

Instagram: @sunflowergal Pinterest: sunflowergal Facebook: /sunflowergal

Tag us in your sunflowergal looks — we adore seeing how you style our pieces, and we may even feature you on our page. 💛

📦 Order & Shipping Information Before reaching out, you may find quick answers to common questions in our FAQ section — covering sizing guides, shipping timelines, returns, and exchanges. We have designed our policies to be as clear, fair, and flexible as possible, because we want you to shop with complete confidence and peace of mind.

If you cannot find what you are looking for, we are always just an email away.

📍 Our Studio While we are primarily an online brand, our heart and headquarters are based in a creative studio in Shenzhen, China — a city that inspires us with its dynamic energy, cultural richness, and forward-thinking spirit.

If you are a stylist, media professional, or collaborator interested in visiting our studio, please reach out to us via email to arrange an appointment. We would love to welcome you.

We Believe in Listening At sunflowergal, every piece we create is shaped by you — the women who wear our designs, share your stories, and inspire us to do better every day. Your feedback, your ideas, and even your gentle suggestions help us grow and refine.

So do not hesitate. Whether you have a question, a compliment, or a thought you would like to share — we welcome it all with open arms and genuine gratitude.

Before You Go — A Quick Note When you reach out to us, please include your order number (if applicable) so we can assist you as quickly and accurately as possible. For styling questions, feel free to share a photo or describe the occasion — we love playing dress-up with you!

Thank you for being part of the sunflowergal story. We are so honoured to have you here, and we cannot wait to connect with you.